Sabio Group delivers solutions and services that seamlessly combine digital and human interactions to support outstanding customer experiences. Through its own technology and that of world-class technology leaders such as Avaya, Genesys, Verint, Twilio and Google, Sabio Group helps organisations to optimise their customer journeys by making better decisions across their multiple contact channels.

Product/Solution/Service Offering

Virtual Assistant, Customer Engagement, Voice Automation, SuperChannel, Cloud Contact Centre Solutions, Contact Centre Compliance, Network Services and Infrastructure, Training, Contact Centre Performance, Customer Analytics, Workforce Optimisation, Benchmarking

SAMPLE CLIENT LIST
Aegon, AXA Assistance, Allianz, Bankia, BBVA, BGL, Caixabank, DHL, Essent, GovTech, HomeServe, Liverpool Victoria, Marks & Spencer, Office Depot, Saga, Sainsbury’s Argos, Telefónica, Think Money and Transcom Worldwide.

client testiomial

“DVELP (part of Sabio Group) were instrumental in driving business critical innovation at M&S. Their experience and expertise allowed us to deliver valuable new experiences to our customers in unprecedented time.” Chris Mcgrath, IT Programme Manager, M&S “Having Sabio on board as a technology partner for the BGL Group means we always have access to the latest best practice customer engagement technology solutions.”