Interest in automation is gathering pace across a wide range of industry sectors as organisations seek out new ways to cut costs, improve efficiencies and redefine how they connect with their customers.
There are a number of types of automation suited to different use cases including process automation, integrated automation and robotic process automation (RPA). Some have expressed concerns that robots will replace humans at work, however a recent report by the World Economic Forum shows that although machines with AI will replace about 85 million jobs in 2025, about 97 million jobs will be created as a result of AI.
Successful automation starts with aligning your automation strategy against your business and operational goals and processes, and the most effective programmes will pursue excellence through continuous optimisation and improvement. Optimising your automation strategy will require continuous monitoring and evaluation against well defined goals, and fostering a culture of iterative improvement. Join us at our Chief Disruptor Breakfast Club, Plan, Align and Optimise your Automation Strategy, on Friday 10 January 2024 to discuss how to make the most of your automation initiatives.
AGENDA
8:45 Welcome and introduction
8:50 Fireside chat
- Exploring the different types of automation and business use cases; choosing what to automate, how and why
- Beyond RPA to intelligent automation; how are organisations exploring new automation capabilities with Big Data, AI/ML, VR and the Internet of Things (IoT)
- How is marketing automation delivering more personalised and relevant content to customers at each stage of their journey?
- What are the main roadblocks to optimising automation in the enterprise?
- Assessing automation impact: how to review and re-evaluate your automation programme and identify areas for improvement and optimisation
09:05 Virtual roundtable discussion
- Introductory brainstorm: What are your business goals for automation?
- How is automation reshaping your workforce, and what strategies have you put in place to adapt to these changes?
- How do you identify the areas of your business that will benefit the most from automation?
- What are the ethical implications of automation in terms of privacy, security, and bias, and how should leaders address these concerns in the workplace?
- Evaluating your existing automation programmes; how do you identify areas where more automation would be beneficial or whether existing automation efforts could be improved?
- In what ways can automation contribute to sustainability and environmental conservation?
09:45 Next steps and key takeaways
10:00 Close
