Membership

Chief Disruptor LIVE June 2024

08:30-09:20

Registration, Breakfast & Networking

09:20-09:30

09:30-10:00

  • What are the leadership capabilities required for success in an ever-changing world?
  • The need for leaders not managers; to understand the business impact of clarity of mission and purpose
  • How to build a culture of psychological safety and trust with teams?
  • Leading and empowering agile teams with a focus on ‘the why’, and creating value for internal and external customers
  • The importance of creating space for team reflection and adjustment
  • Having an adaptive leadership mindset; embracing change and staying ahead of the competition on technological advancements and innovation

10:00-10:20

  • The competitive advantage of speed and flexibility; understanding the business value of the adaptive organisation
  • How to move into adjacent markets before your competitors move into yours
  • Reimagining organisational structure to enable cross-functional working; fostering a distributed, evolving and empowered team with fewer layers, greater transparency and leaner governance
  • Transforming corporate functions into a lean, enabling backbone
  • Attracting a wide range of partners into a powerful ecosystem

10:20-10:40

  • Understanding the urgent imperative to bring your data strategy up to date to meet the opportunities and challenges of 2024 and beyond
  • Why leading organisations are investing in and leveraging AI and machine learning to unlock more value out of their data
  • The importance of improving data accessibility, quality, classification and security to make predictive and insight-driven decisions
  • Automating planning to elevate teams to strategic activities

10:40-11:10

Coffee and Networking

11:10-11:30

  • How to leverage insights on market trends, consumer behaviour and competitor activities to identify threats and opportunities
  • Data analysis at scale; uncovering key trends and patterns from customer reviews including sentiments and emotions, to provide a holistic view of the voice of customers
  • What are the latest market analysis tools; data scraping, natural language processing and AI that can detect trends over time
  • Examples of Gen AI for predictive analytics; exploiting data from the Web, Industry 4.0, IoT devices, digital services and transactions
  • Empowering and informing decision makers to adapt strategies in alignment with market demands and to tailor offerings to customer needs
  • How to infuse strategic planning with insights

11:30-11:55

  • What are the ways organisations are uncovering hidden patterns and predicting future behaviours to personalise the customer experience?
  • Exploring data types, channels and touchpoints
  • How data analytics empowers businesses with actionable insights to make more informed decisions and take more effective strategic actions
  • Using data analytics to enhance every aspect of the customer journey

11:55-13:05

  • Setting goals; why are you using data? What business value do you want to glean from data?
  • Aligning data management processes with your overall business strategy
  • How do you get the relevant data beyond the analysts to the people who can use it quickly to make decisions?
  • How do you enable data flow consistency?
  • How to achieve data agility; exploring the latest data mesh and data fabric tools
  • Understanding the scope of your data (records versus non-records; enterprise data versus functional data versus third-party data) and determining how to deal with structured, unstructured, and paper-based information
  • Data governance privacy and compliance considerations

13:05-13:50

Lunch & Networking

13:50-15:00

  • Understanding GenAI strategy and governance considerations for leaders
  • How well aligned are your GenAI goals with those of the wider organisation?
  • How should business leaders embed GenAI into the DNA of organisations?
  • How is the decision-making culture being transformed by GenAI?
  • How do you assess your business capabilities and readiness to leverage GenAI?
  • Low-hanging fruit versus long-term gains; how do you prioritise the opportunity?

15:00-15:20

  • How are leading organisations leveraging technology to revolutionise business efficiency and innovation?
  • Why organisations need to urgently rethink their core technology strategy; how they gather and structure data, architectures and the tools to leverage AI and GenAI
  • What are the fundamental foundations to enable organisations to sustain speed and agility?
  • Exploring the impact of Intelligent Process Automation: driving the next-generation operating model and key to streamlining business processes
  • How do you achieve interoperability?

15:20-15:45

  • Are technologies becoming more human centric?
  • What’s driving this and how important is this to consumers?
  • How should people and machines work together to maximise synergies and value?
  • How the merging of technologies such as spatial computing, metaverse, digital twins and AR/VR technologies is creating value in new realities; extending the physical world into 3D environments
  • Unleashing human potential and creativity with GenAI

15:45-16:05

Coffee & Networking

16:05-16:35

  • What are the leadership skills and capabilities that will inspire and foster the new mindsets that are fundamental to transforming teams and the organisation?
  • How should leaders help teams work in new and more versatile ways that encourage trust, collaboration, and accountability?
  • Focusing teams on ‘the why’ and delivering consistent and regular communication and reinforcement
  • Empowering the front line and creating feedback loops for those closest to the customer
  • Emphasising ownership of goals and everyone's role in the business transformation

16:35-17:05

  • What are the fundamentals of operating model reinvention and how does it enable innovation, speed, and agility?
  • What are the design characteristics of the adaptive organisation?
  • What are the challenges of applying technologies, approaches, and capabilities in an integrated manner?
  • How to break down the traditional functional silos and hierarchy that inhibit flow and innovation Re-imagining the world of work with small, diverse, empowered, and connected teams working in rapid cycles
  • Why leaders should keep agile teams focused on the external or internal customer and on creating value for customers

17:05-17:10

Closing remarks

17:10-18:00

Networking Drinks

08:30-09:20

Registration, Breakfast & Networking

09:20-09:30

09:30-10:00

  • What are the leadership capabilities required for success in an ever-changing world?
  • The need for leaders not managers; to understand the business impact of clarity of mission and purpose
  • How to build a culture of psychological safety and trust with teams?
  • Leading and empowering agile teams with a focus on ‘the why’, and creating value for internal and external customers
  • The importance of creating space for team reflection and adjustment
  • Having an adaptive leadership mindset; embracing change and staying ahead of the competition on technological advancements and innovation

10:00-10:20

  • The competitive advantage of speed and flexibility; understanding the business value of the adaptive organisation
  • How to move into adjacent markets before your competitors move into yours
  • Reimagining organisational structure to enable cross-functional working; fostering a distributed, evolving and empowered team with fewer layers, greater transparency and leaner governance
  • Transforming corporate functions into a lean, enabling backbone
  • Attracting a wide range of partners into a powerful ecosystem

10:20-10:40

  • Understanding the urgent imperative to bring your data strategy up to date to meet the opportunities and challenges of 2024 and beyond
  • Why leading organisations are investing in and leveraging AI and machine learning to unlock more value out of their data
  • The importance of improving data accessibility, quality, classification and security to make predictive and insight-driven decisions
  • Automating planning to elevate teams to strategic activities

11:10-11:30

  • How to leverage insights on market trends, consumer behaviour and competitor activities to identify threats and opportunities
  • Data analysis at scale; uncovering key trends and patterns from customer reviews including sentiments and emotions, to provide a holistic view of the voice of customers
  • What are the latest market analysis tools; data scraping, natural language processing and AI that can detect trends over time
  • Examples of Gen AI for predictive analytics; exploiting data from the Web, Industry 4.0, IoT devices, digital services and transactions
  • Empowering and informing decision makers to adapt strategies in alignment with market demands and to tailor offerings to customer needs
  • How to infuse strategic planning with insights

11:30-11:55

  • What are the ways organisations are uncovering hidden patterns and predicting future behaviours to personalise the customer experience?
  • Exploring data types, channels and touchpoints
  • How data analytics empowers businesses with actionable insights to make more informed decisions and take more effective strategic actions
  • Using data analytics to enhance every aspect of the customer journey

11:55-12:15

  • Setting goals; why are you using data? What business value do you want to glean from data?
  • Aligning data management processes with your overall business strategy
  • How do you get the relevant data beyond the analysts to the people who can use it quickly to make decisions?
  • How do you enable data flow consistency?
  • How to achieve data agility; exploring the latest data mesh and data fabric tools
  • Understanding the scope of your data (records versus non-records; enterprise data versus functional data versus third-party data) and determining how to deal with structured, unstructured, and paper-based information
  • Data governance privacy and compliance considerations

13:05-13:50

Lunch & Networking

13:50-14:10

  • Understanding GenAI strategy and governance considerations for leaders
  • How well aligned are your GenAI goals with those of the wider organisation?
  • How should business leaders embed GenAI into the DNA of organisations?
  • How is the decision-making culture being transformed by GenAI?
  • How do you assess your business capabilities and readiness to leverage GenAI?
  • Low-hanging fruit versus long-term gains; how do you prioritise the opportunity?

15:00-15:20

  • How are leading organisations leveraging technology to revolutionise business efficiency and innovation?
  • Why organisations need to urgently rethink their core technology strategy; how they gather and structure data, architectures and the tools to leverage AI and GenAI
  • What are the fundamental foundations to enable organisations to sustain speed and agility?
  • Exploring the impact of Intelligent Process Automation: driving the next-generation operating model and key to streamlining business processes
  • How do you achieve interoperability?

15:20-15:45

  • Are technologies becoming more human centric?
  • What’s driving this and how important is this to consumers?
  • How should people and machines work together to maximise synergies and value?
  • How the merging of technologies such as spatial computing, metaverse, digital twins and AR/VR technologies is creating value in new realities; extending the physical world into 3D environments
  • Unleashing human potential and creativity with GenAI

15:45-16:05

Coffee & Networking

16:05-16:35

  • What are the leadership skills and capabilities that will inspire and foster the new mindsets that are fundamental to transforming teams and the organisation?
  • How should leaders help teams work in new and more versatile ways that encourage trust, collaboration, and accountability?
  • Focusing teams on ‘the why’ and delivering consistent and regular communication and reinforcement
  • Empowering the front line and creating feedback loops for those closest to the customer
  • Emphasising ownership of goals and everyone's role in the business transformation

16:35-17:05

  • What are the fundamentals of operating model reinvention and how does it enable innovation, speed, and agility?
  • What are the design characteristics of the adaptive organisation?
  • What are the challenges of applying technologies, approaches, and capabilities in an integrated manner?
  • How to break down the traditional functional silos and hierarchy that inhibit flow and innovation Re-imagining the world of work with small, diverse, empowered, and connected teams working in rapid cycles
  • Why leaders should keep agile teams focused on the external or internal customer and on creating value for customers

17:05-17:10

Closing remarks

17:10-18:00

Networking Drinks